PRIVACY POLICY AND TEXT MESSAGING CONSENT
LAST UPDATED: 12/10/2024
Welcome to Chatt Soil. This Privacy Policy explains how we collect, use, and protect your personal information, including your consent to receive text messages from us. Please read this policy carefully to understand your rights and how your data is handled.
1. Text Messaging Consent
By providing your mobile phone number, you expressly consent to receive transactional and promotional text messages from Chatt Soil. Message frequency may vary based on interactions with our services. Consent is not a condition of purchase. Standard message and data rates may apply.
2. How to Opt Out
You may opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us. You will receive a confirmation message acknowledging your opt-out request. For additional support, reply “HELP” or contact our customer service at [Contact Information].
Please note that opting out of promotional messages will not affect transactional messages related to orders or customer service.
3. Data Collection & Use for Text Messaging
We collect and use your mobile phone number solely for the following purposes:
- Sending transactional updates (e.g., order confirmations, shipping notifications).
- Providing customer service alerts.
- Sending marketing and promotional messages if you opt in.
We do not sell or share your phone number with third parties for marketing purposes. Your data is stored securely and used only as described in this policy.
4. Privacy Policy Link in Messaging Forms
When you provide your mobile number through any of our submission forms, a link to this privacy policy will be clearly displayed. By submitting your mobile number, you acknowledge that you have read and agree to this policy.
5. Compliance Assurance
We comply with all applicable laws and regulations regarding text messaging, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.
General Privacy Policy Provisions
Cookies & Analytics
We use cookies to enhance your browsing experience and track website activity through services like Google Analytics. For more details on cookie usage, see our full cookie policy [Link].
Embedded Content & External Links
Our website may include embedded content (e.g., videos, images) from third-party sites. We are not responsible for the privacy practices of these external sites.
Data Retention
We retain personal data such as comments and account information indefinitely unless deletion is requested.
Your Data Rights
You may request a copy of your personal data or request that we delete it, subject to any legal obligations we may have. Contact us at info@chattsoil.com for such requests.
Updates and Modifications
We reserve the right to update this policy at any time. Changes will be posted on this page with the “Last Updated” date updated accordingly.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@chattsoil.com
Phone: (423) 277-2411
Mailing Address: 200 W Martin Luther King Blvd, Suite 1000, Chattanooga, TN 37402
By using our services or submitting your information, you consent to this Privacy Policy and agree to its terms.