PRIVACY POLICY AND TEXT MESSAGING CONSENT
LAST UPDATED: 3/28/2025
Welcome to Chatt Soil. This Privacy Policy explains how we collect, use, and protect your personal information, including your consent to receive text messages from us. Please read this policy carefully to understand your rights and how your data is handled.
SMS Terms & Conditions: By subscribing to Chatt Soil SMS services, you agree to receive text messages from us. Chatt Soil will send SMS messages to communicate with customers on the status of the projects they have requested to provide a better overall customer experience. For HELP, please contact us at (423) 277-2411. To opt-out of receiving messages, reply with “STOP” at any time. Message frequency may vary. Standard message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The categories mentioned above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1)Text / SMS Marketing
If you choose to opt-in to SMS communications from Chatt Soil, you will receive text messages at the mobile number you provide.
2) Frequency of Messages
Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates.
3) Opt-Out and Support Options
You may opt out of receiving text messages at any time by texting “STOP”. Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text “START’ to receive SMS messages again. For assistance with the messaging service, text ‘HELP” or contact [email protected]
4) Wireless Carrier Rates and Services
Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
5) Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Chatt Soil.
6) Privacy Policy Link in Messaging Forms
When you provide your mobile number through any of our submission forms, a link to this privacy policy will be clearly displayed. By submitting your mobile number, you acknowledge that you have read and agree to this policy.
7) Compliance Assurance
We comply with all applicable laws and regulations regarding text messaging, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.
General Privacy Policy Provisions
Cookies & Analytics
We use cookies to enhance your browsing experience and track website activity through services like Google Analytics. For more details on cookie usage, see our full cookie policy [Link].
Embedded Content & External Links
Our website may include embedded content (e.g., videos, images) from third-party sites. We are not responsible for the privacy practices of these external sites.
Data Retention
We retain personal data such as comments and account information indefinitely unless deletion is requested.
Your Data Rights
You may request a copy of your personal data or request that we delete it, subject to any legal obligations we may have. Contact us at [email protected] for such requests.
Updates and Modifications
We reserve the right to update this policy at any time. Changes will be posted on this page with the “Last Updated” date updated accordingly.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]
Phone: (423) 277-2411
Mailing Address: 200 W Martin Luther King Blvd, Suite 1000, Chattanooga, TN 37402
By using our services or submitting your information, you consent to this Privacy Policy and agree to its terms.
